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Examples of Reported problems

The manufacturer's claims don't quite fit our laboratory

 A laboratory buys a CE-marked IVD, but its reference interval and clinical application

differs from the manufacturer's intended conditions.

The laboratory therefore can't simply rely on the manufacturer's performance data; it needs to establish that the method is fit for purpose locally 

Compliance begins with assay validation.

Examples of Reported problems

Laboratories using the assay outside the manufacturer's IFU.”

   Examples include:

  • different specimen type
  • modified sample preparation
  • different extraction method
  • different instrument
  • altered analytical parameters
  • different clinical application

This is particularly relevant because the new UK guidance specifically addresses off-label IVD use   (LabMed)

Compliance begins with assay validation.

common laboratory problems reported

Our scientists know the assay — but nobody has time to run the validation properly.”

  The laboratory may have excellent technical staff, but they are already responsible for:

  • routine service
  • staff management
  • quality management
  • EQA
  • audits
  • troubleshooting
  • new equipment
  • clinical reporting

A validation project gets pushed down the priority list leading to new instruments not put into clinical use results is waste of procurement resources and capital depreciations.

Recorded Adverse events due to laboratory non-compliance

Repeated near miss-incorrect reporting of APTT results

Does the management system of the laboratory include actions to address risks and opportunities for improvement as outlined in section 8.5  in ISO 15189, 2022.

Non Conformity: 'Standard not effectivity implemented in organizations Quality Management System: Root cause: Lack of understanding of requirements in clinical context'.

TTP, a rare disorder, misdiagnosed

Root cause: 'Specificity not performed in assay verification stages, Assay limitation not identified'.  

Assay incorrectly used for monitoring therapeutic drugs

Assay not used for intended use, assay only verified for diagnosis and not for monitoring.  

See ISO 15189 6.4.2.b - 'Where the equipment is used outside the laboratory's permanent control, or equipment manufacturer's functional specification, does laboratory management ensure that the requirements of this document are met'. 

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